no7777 Privacy Policy

1. Data Controller

1.1 The data controller responsible for personal data collected through the no7777 Platform (no7777.app) is the Operator — the legal entity operating the no7777 brand and online gaming services.

1.2 For all data-related queries, corrections, or requests, please contact no7777 via the support live chat available in your account dashboard, or by email at [email protected] (plain text — not clickable).

2. Personal Data We Collect

2.1 No7777 collects personal data in the following categories, depending on the nature of your interaction with the Platform:

Category	Examples	When Collected
Identity Data	Full name, date of birth, national ID number, CNIC	Registration and KYC verification
Contact Data	Email address, phone number, city (e.g. Karachi, Lahore, Islamabad)	Registration and account updates
Financial Data	JazzCash / Easypaisa wallet numbers, bank account details, transaction history in PKR	Deposits, withdrawals, KYC
Technical Data	IP address, device type, browser, operating system, session times	Automatically on Platform access
Usage Data	Betting history, game activity, promotional participation	During Platform use
Communications Data	Support chat logs, email correspondence with no7777	When you contact support

2.2 No7777 does not intentionally collect special category personal data (such as health data or biometric data) unless specifically required by regulatory KYC obligations, in which case such data is processed only for verification purposes.

3. How no7777 Uses Your Personal Data

3.1 No7777 uses collected personal data for the following purposes:

• Account Administration: To create, verify, and manage your no7777 account, including login authentication and account security.
• Identity Verification (KYC): To comply with anti-money laundering (AML) obligations and verify the identity and age of registered players. No7777 is required to verify that all players are 18 years of age or older before permitting withdrawals.
• Payment Processing: To process PKR deposits via JazzCash, Easypaisa, and Pakistani bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah), and to process withdrawal requests back to registered payment methods.
• Platform Operation: To operate the betting markets, live casino, slots, and all other features of the no7777 Platform, including personalising your experience.
• Responsible Gaming: To monitor activity for signs of problem gambling behaviour and to apply account restrictions, deposit limits, cooling-off periods, or self-exclusion where appropriate or requested.
• Fraud Prevention and Security: To detect and prevent fraud, money laundering, bonus abuse, and unauthorised account access.
• Communications: To send account-related notifications, security alerts, and where you have opted in, promotional communications about no7777 offers.
• Legal Compliance: To comply with applicable laws, regulatory requirements, and lawful requests from competent authorities.

4. Legal Basis for Processing

4.1 No7777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between no7777 and You — including account operation, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, age verification requirements, and regulatory reporting.
• Legitimate interests: Processing necessary for no7777's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your fundamental rights.
• Consent: Processing based on your specific consent, including receipt of optional promotional communications. You may withdraw such consent at any time via account settings.

5. Sharing Your Personal Data

5.1 No7777 does not sell personal data to third parties. We may share your data with the following categories of recipients in limited, defined circumstances:

• Payment Processors: JazzCash, Easypaisa, and Pakistani banking institutions as necessary to process PKR deposits and withdrawals.
• Identity Verification Providers: Third-party KYC/AML service providers who assist in verifying player identity and age as required by regulatory obligations.
• Technology Providers: Hosting, infrastructure, security, and game content providers who process data on no7777's behalf under data processing agreements that restrict their use of your data.
• Regulatory and Legal Authorities: Where required by applicable law, court order, or lawful request from a competent regulatory authority, no7777 will disclose relevant personal data.
• Responsible Gaming Databases: Where required to maintain self-exclusion registers or share exclusion data with multi-operator responsible gaming schemes.

5.2 All third-party data processors engaged by no7777 are required to process data only in accordance with instructions from no7777 and applicable data protection obligations.

6. Data Retention

6.1 No7777 retains personal data for as long as your account is active and for the period following account closure required by applicable law and regulatory obligations. Financial transaction records, KYC documentation, and bet history may be retained for a minimum of five years following account closure to satisfy AML and regulatory record-keeping requirements.

6.2 Technical and usage data (such as session logs and IP records) is retained for shorter periods appropriate to the security and fraud prevention purposes for which it was collected.

6.3 Following the expiry of applicable retention periods, personal data is securely deleted or anonymised.

7. Cookies and Tracking Technologies

7.1 No7777 uses cookies and similar tracking technologies (such as local storage and session identifiers) on the Platform. Cookies serve the following functions:

• Essential cookies: Required for the Platform to function — including session management, login state, and security features. These cannot be disabled without impairing platform functionality.
• Analytical cookies: Used to understand how players navigate and use the Platform, enabling no7777 to improve the user experience. Data collected is aggregated and anonymised where possible.
• Preference cookies: Store your settings and preferences (such as language and display settings) to personalise your experience on returning visits.

7.2 You may control non-essential cookies through your browser settings. Please note that disabling cookies may affect certain Platform features. No7777 does not use third-party advertising cookies to track your activity for cross-site advertising purposes.

8. Data Security

8.1 No7777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption for all data transmitted between your device and the no7777 Platform;
• Encrypted storage of sensitive personal and financial data at rest;
• Access controls limiting data access to authorised personnel on a need-to-know basis;
• Account security features including two-factor authentication and automated lock-out after multiple failed login attempts;
• Regular security assessments of Platform infrastructure.

8.2 No transmission of data over the internet can be guaranteed completely secure. While no7777 takes all reasonable precautions, we cannot guarantee the absolute security of data transmitted to the Platform.

9. Your Data Rights

9.1 Subject to applicable law and regulatory limitations, you have the following rights with respect to personal data no7777 holds about you:

• Right of Access: You may request a copy of the personal data no7777 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held by no7777.
• Right to Erasure: In certain circumstances (where the data is no longer necessary and no legal retention obligation applies), you may request deletion of your personal data. This right is subject to no7777's regulatory retention obligations.
• Right to Restriction: You may request that no7777 restrict the processing of your personal data in certain circumstances.
• Right to Withdraw Consent: Where processing is based on consent (such as marketing communications), you may withdraw consent at any time via your account settings without affecting the lawfulness of prior processing.
• Right to Object: You may object to processing based on legitimate interests in certain circumstances.

9.2 To exercise any of the above rights, please contact no7777 support via the account dashboard live chat or at [email protected]. No7777 will respond to verified requests within a reasonable timeframe.

10. Children and Minors

10.1 The no7777 Platform is strictly for use by individuals who are 18 years of age or older. No7777 does not knowingly collect personal data from individuals under the age of 18.

10.2 If no7777 becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account.

10.3 Parents and guardians who believe a minor has accessed or registered on the no7777 Platform are encouraged to contact support immediately via the account dashboard live chat.

11. Changes to This Privacy Policy

11.1 No7777 reserves the right to update this Privacy Policy at any time. Material changes will be notified to registered users via email or on-Platform notification. The updated policy, along with the effective date, will be published on this page.

11.2 Continued use of the no7777 Platform following notification of a policy update constitutes acceptance of the revised Privacy Policy.

12. Contact & Complaints

12.1 For questions or concerns about this Privacy Policy or the handling of your personal data by no7777, please contact our support team via the live chat feature in your account dashboard during Pakistan Standard Time business hours, or via email at [email protected].

12.2 No7777 does not operate a telephone support line. Any individual claiming to represent no7777 by phone in connection with a data request should be treated with caution and reported to the support team.

12.3 If you are unsatisfied with no7777's response to a privacy concern, you may have the right to lodge a complaint with a competent data protection authority in your jurisdiction.